While running an intensive task in QuickBooks or opening large files, your QuickBooks software may crash or slow down. QuickBooks Desktop running slow or crashing issues can occur due to compatibility problems between the system and the software. Also, a damaged or incomplete installation can lead to this issue. This can be fixed by following effective solutions. In this guide, we have mentioned detailed steps to resolve the issue of QuickBooks keeps crashing.

Reasons Why QuickBooks is Crashing?

QuickBooks might be crashing due to the below-mentioned reasons:

1. Un-updated QuickBooks version.
2. Outdated Windows software.
3. Damaged installation.

Solutions To Fix QuickBooks Crashing Issue

Here are some quick ways to resolve the QuickBooks crashing or freezing issue.

Solution 1: Update QuickBooks

Using the latest version of QuickBooks helps prevent compatibility problems and ensures everything runs smoothly. Here is how you can check and update your version.

• Open QuickBooks Desktop.
• Press F2 (or Ctrl+1).
• Open the Product Information window.
• In this PI window, you can view your current version and release.
• If your version is already the latest, no further action is required. However, if it's outdated, proceed with the update process.
• If an update is available, QuickBooks will automatically start downloading it. If you prefer to install it manually, follow these steps:
• Click on "Update available."
• Select "Install now."
• Wait while the update installs. This may take some time.
• After that, reopen QuickBooks.

Solution 2: Update Windows

Updating your Windows system is important for better performance. Updated Windows works well with QuickBooks. Follow these steps to ensure your system is running the latest updates.

1. Press the Windows logo key.
2. Open the Windows Start menu.
3. In the search field, type “Settings.”
4. From the search results, select “Settings.”
5. Open the Settings menu.
6. Click on “Windows Update.”
7. Then, click on “Check for updates.”
8. Download and install the updates.
9. After that, restart your computer.

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Solution 3: Reinstall QuickBooks

Step 1: Uninstall QuickBooks

1. Open the Windows Start menu.
2. Search for "Control Panel." Open it.
3. Click on "Programs and Features" or "Uninstall a Program."
4. From the list, choose the version of QuickBooks Desktop you want to uninstall.
5. Click "Uninstall/Change." Then select "Remove."
6. Then, click "Next."
7. If this option does not appear, log out and log back into Windows as an admin.

Step 2: Reinstall QuickBooks Desktop

1. After uninstalling, proceed to reinstall QuickBooks Desktop.
2. During installation, QuickBooks will automatically create new folders and rename your old ones.

Conclusion

With this guide, you can better understand the reasons why QuickBooks keeps crashing and follow the above solutions to resolve the issue. This will help you restore the stability of QuickBooks and ensure smooth operation for your business.

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